Haier refrigerators offer smart solutions and sleek design to customers. Whether you are an individual living in University accommodation or a homeowner living in an apartment with family, you can enjoy the benefits of the Haier fridge double door.
Customers have also shared their reviews of how Haier customer support executives interact with them. It's polite, and easy conversations are met with required solutions. This blog analyses the reviews given by customers on Haier's double-door fridge.
About Haier's Double Door Fridge
Many customers talk about the excellency of Haier's double door fridge, which fits well in small spaces. This allows customers to make efficient and right use of any space. Haier also offers a modern and minimalist design.
One of the benefits a Haier's double door fridge provides is its smooth and silent drawers. But here's a challenge, as exemplified by some of the customers- the fridge's shelf may not be able to accommodate taller items like gallon jugs.
Other benefits are its efficient temperature maintenance, aesthetic appeal and functionality, which are well-known and suitable for compact kitchens. However, there's an issue with cool zone drawers as products stored in cool zones tend to freeze.
Positive Reviews
These reviews are provided by numerous customers.
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Ideal Size for Small Spaces: Haier's double-door fridge is meant to work well for a single person or a couple living in a small apartment.
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Sleek, Modern Design: Haier offers one of the modern and sleek-looking fridges.
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Smart Organisation and Spacious Freezer: It provides large freezer drawers.
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Smart Customisation: Customers appreciated that the bottom shelf and door bins of the fridge could easily be removed.
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Cold Setting: Customers liked the temperature control system.
Below Are Some Summaries of Positive Reviews by Customers
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Some customers believe that they have made the best decision by buying Haier's double-door fridge. The most favourite feature of the fridge customers liked is the less or no noise feature. So, it turns out to be a better use for smaller rooms.
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Numerous customers have shown slight disappointment about the storage of the fridge, as it's too compact to fit big items like a turkey. However, all those customers were happy with the appliances as the overall sleek design and functionality surpassed the capacity of the limited storage.
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Haier fridges' shelves are permanently fixed and not adjustable. Hence, customers have to adapt to it; however, the size and counter-depth of the fridge turn out to be a major selling point for them, as it can easily fit in kitchens and make it feel more open. Additionally, customers took their own time to get accustomed to the interiors.
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Customers notice some missing features, like the ice maker connection or filtered drinking water. Also, it is not ideal for large families. Despite all this, the reviews have remained positive about the visually appealing designs, space efficiency and freezer organisation consisting of multiple bottom drawers, making organising frozen items easier.
Negative Reviews
Here are some negative reviews given by customers using a Haier fridge.
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Spoilage: Foods in the fridge section can spoil quickly, and the freezer develops thick ice on its walls.
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Overpriced Repair Cost: The fridge can last for 5.5 years, but the repair cost is more than its selling price. For example, the repair cost could reach up to $1,400.
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Misaligned Doors: Some customers faced issues with doors, as doors can pop open repeatedly, and alarm sounds can be heard frequently.
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Complete Failure: A Haier fridge usually lasts for 5 years, but it can have complete failure after 3 years. Here are the direct signs- it can completely stop cooling, and all the items inside the fridge will be melted instantly.
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Inefficient Customer Service: Haier's repair service isn't efficient enough to fix the fridge. Additionally, the demand for refunds isn't taken seriously.
Below is the Summary of Negative Reviews by Customers
Haier's fridge has disappointed many customers, due to its inability to fulfil basic requirements like keeping the items fresh, especially if they have frozen vegetables. Customers who bought this fridge for its sleek design and compact functionality were highly disappointed. Additionally, customers tried all recommended troubleshooting steps, from raising the temperature, rearranging food to avoid blocking vents and ensuring proper airflow. But the fridge showed no sign of positive changes. To solve the issue, the customer opted for a technician visit, costing $114.95, but it also couldn't resolve it. The visit remained useless due to the incompetent customer service provided by Haier. Customers continued to face the functional issues, which indicates problems with the design or sensor. The beginning price for part replacements is worth more than $400, but that didn't guarantee solving the issue.
Many customers regret buying the fridge as it goes through continuous breakdown within 3 to 5 years. If someone wants to buy a fridge for long-term use, Haier is definitely not worth it.